How to fix N/A or old Plug-in information in the Console within ITMS 8.0

Dear All,

When you install ITMS 8.0 and install the plug-ins on the machines, you may notice that the new plug-in information is not complete for the following plug-in and they show with an "N/A" in the Health tab:

• Symantec Workspace Virtualization 7.6.160.0
• Altiris Power Scheme Task Plug-in 7.6.1395.0

We had this isue and so I asked Symantec to provide a fix for the Power Scheme Task Plug-in showing as "N/A" (old) and I published the request here:

        https://www-secure.symantec.com/connect/ideas/can-...

This fixed the issue and our console looked good again, however, then we installed Symantec Workspace Virtualization 7.6.1395.0 (the current version and released in ITMS 8.0) and we again discoverded that the software was marked as "N/A" (old). Again, we asked for the SQL to fix this and they came back with this, which I have run and it fixes the issue (and don't forget to change the name of the database if yours is different):

USE         [Symantec_CMDB]

GO

INSERT INTO [dbo].[SmpVersions]
           ([ProductGuid]
           ,[PluginGuid]
           ,[Type]
           ,[Version]
           ,[Major]
           ,[Minor]
           ,[Build]
           ,[Revision])
VALUES
           ('4E95C244-BE05-4FB8-B15D-597E03F75E93'
           ,'00000000-0000-0000-0000-000000000000'
           ,0
           ,'7.6.160.0'
           ,7
           ,6
           ,160
           ,-1)
GO

I expect that this be included in HF1, but in case it does not, well, I hope that this helps someone else.

Kind regards,

QuietLeni