Oui, j'ai besoin d'une solution
Dear All,
Trying to upgrade from SMP 7.1 SP2 MP1.1 on Windows 2008 R2 SP1 server to SMP 7.6 GA/SP0. The first part of the install process runs correctly and the "install" element is completed. However, it gets to about the 4th-or-so task for the configuration element and it fails with:
Platform Core 7.6 x64 (7.6.1383) (product guid d0e33520-c160-11d2-8612-00104b74a9df, MSI package code guid 7647d075-2f4e-4b1f-9464-ecf0b3d50edb) is returning as not configured and thus is not considered installed
Re-running the upgrade tries the configuration and fails as well.
I am losing faith with 7.6 at the moment and a bit worried when I come to do it properly for customers.
Kindest regards,
QuietLeni